Terms & Conditions

Effective Date: 01-08-2025

Welcome to FxSVPS. These Terms & Conditions (“Terms”) govern your access to and use of the FxSVPS website, services, and products (“Services”). By placing an order, creating an account, or using any FxSVPS Services, you agree to be bound by these Terms.

1. Definitions

• “Customer/You” means the person or entity purchasing or using the Services.
• “VPS” means a virtual private server provisioned by FxSVPS.
• “Account” means your FxSVPS customer area/WHMCS account.
• “Service Activation” means the point at which the VPS is provisioned and credentials are issued.

2. Eligibility & Account Information

• You must provide accurate contact and billing details and keep them updated.
• We may request identity or business verification to prevent fraud and reduce disputes.
• You are responsible for maintaining the confidentiality of your login credentials.

3. Services & Provisioning

• Services are delivered digitally. VPS access details are provided after successful payment and activation.
• Provisioning time may vary based on verification, inventory, or technical conditions.
• We reserve the right to refuse service to prevent fraud, abuse, or policy violations.

4. Acceptable Use Policy (AUP)

You agree not to use our Services for illegal, harmful, or abusive activities. Prohibited activities include, but are not limited to:

• Spam, phishing, malware, botnets, DDoS attacks, or any unauthorized access attempts
• Card testing, payment fraud, stolen credentials, or any fraudulent behavior
• Hosting or distributing illegal content, copyrighted content without permission, or prohibited material
• Cryptomining (unless explicitly permitted in your plan), excessive resource abuse, or disruptive activity
• Activities that violate the policies of our upstream providers or datacenters

Violations may result in suspension or termination without notice where required to protect our network, customers, or payment partners.

5. Payments, Billing & Renewals

• All fees are listed on our website/order form and are payable in advance unless otherwise stated.
• Recurring services renew automatically unless cancelled prior to the renewal date.
• Failure to pay may result in service suspension or termination.
• Prices may change with prior notice; existing subscriptions may be updated on renewal.

6. Refunds

Refunds are governed by our Refund Policy. Where applicable, refunds may be provided as account credit or returned to the original payment method in eligible cases and in accordance with payment processor rules.

7. Chargebacks & Disputes

• If you have a billing issue, please contact support before initiating a chargeback or dispute.
• Unauthorized or fraudulent disputes may result in service suspension and account termination.
• We may provide order logs, access logs, invoices, and provisioning records to dispute claims.

8. Service Limitations & No Profit Guarantee

9. Uptime, Maintenance & Support

• Scheduled maintenance may occur and may temporarily affect service availability.
• We provide support through our ticketing system and published support channels.
• We may apply security updates or patches to protect infrastructure and customers.

10. Customer Responsibilities

• You are responsible for software installed on your VPS and its configuration/security.
• You must maintain backups of your data. We recommend regular off-site backups.
• You are responsible for compliance with all laws applicable to your use of the Services.

11. Suspension & Termination

• We may suspend or terminate Services for non-payment, fraud risk, or AUP violations.
• We may terminate accounts that present elevated dispute risk to protect our payment partners.
• Upon termination, access may be revoked and data may be deleted after a reasonable retention period.

12. Privacy

Our handling of personal data is described in our Privacy Policy. By using our Services, you consent to the collection and processing of information as described there.

13. Limitation of Liability

To the maximum extent permitted by law, FxSVPS and its operators shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising from your use of the Services.

14. Disclaimer of Warranties

Services are provided on an “as-is” and “as-available” basis. We disclaim all warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Governing Law

These Terms shall be governed by the laws applicable to the operating entity, without regard to conflict of law principles. Any disputes shall be handled in the appropriate jurisdiction where permitted.

16. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the updated Terms.

17. Contact

For questions regarding these Terms, please contact our support team via the Helpdesk/Ticket System or email: support@fxsvps.com

FxSVPS is a trade name and brand operated by FxSVPS.