Privacy Policy

Effective Date: 01-08-2025

This Privacy Policy explains how FxSVPS (“FxSVPS”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you visit our website or use our services (“Services”). By using our Services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Account & Contact Information: name, email address, phone number, billing address, company name (if applicable).
• Service & Order Information: invoices, products purchased, service status, support tickets, communications.
• Technical Information: IP address, browser type, device information, pages visited, referral URLs, and timestamps.
• Payment Information: payments are processed by third-party payment providers. We do not store full card numbers. We may store limited details such as transaction IDs, payment status, and billing details required for accounting.
• Verification Information (if required): documents or details needed to confirm identity or prevent fraud (only when necessary).

2. How We Use Your Information

• To create and manage your account and deliver Services
• To provision VPS services, provide support, and respond to inquiries
• To process payments through approved payment providers and handle billing
• To prevent fraud, abuse, and unauthorized access
• To send service-related notices (e.g., invoices, renewals, security alerts)
• To comply with legal requirements and enforce our policies
• To improve website performance, reliability, and user experience

3. Cookies & Analytics

We may use cookies and similar technologies to operate our website, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; however, some features may not function properly if cookies are disabled.

4. Sharing of Information

We may share information only in the following situations:

• Service Providers: with vendors who help us operate the Services (e.g., payment processors, support tools, fraud prevention, hosting infrastructure).
• Legal & Compliance: when required by law, regulation, court order, or to protect our rights and users.
• Business Transfers: in connection with a merger, acquisition, or asset sale (subject to applicable safeguards).

We do not sell your personal information.

5. Data Security

We take reasonable measures to protect information, including access controls and security practices. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials and VPS configurations.

6. Data Retention

We retain information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and legal requirements.

7. International Users

If you access our Services from outside the country where our company operates, your information may be processed in different jurisdictions. By using the Services, you consent to such processing subject to applicable laws.

8. Your Rights & Choices

Depending on your location, you may have rights to access, correct, or delete certain personal information. You may also object to or restrict certain processing. To make a request, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or privacy-related requests, please contact us at:

• Email: support@fxsvps.com

FxSVPS is a trade name and brand operated by FxSVPS.