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FAQ Section

What is VPS?

VPS or Virtual Private Server is an individual server, operating independently under a larger dedicated server system. Individual operating system ( Mostly Windows VPS) & allocate hardware resource from the big server are the main technical backbone in a VPS network.

What is Forex VPS?

Forex VPS is a service that helps traders to deploy their expert advisors on a dedicated server that will be running 24/7 without interruptions, independently from the trader’s own computer and without any efforts from the trader’s side.

The term “VPS” is an acronym for Virtual Private Server, sometimes referred to as “VM” (Virtual Machine).  This is a common name in the field of Web Hosting and Dedicated server hosting. When VPS nowadays people can do remote business and host their important files and information remotely that possible to access globally from anywhere. There are many virtualization technologies that actually makes VM more reliable and effective for users.

Who should use a Forex VPS?

Among our clients, the following are some of the most common reasons to utilize VPS hosting for forex trading:

###You would like to move MT4 to a remote desktop that will be online 24/7, for the sake of convenience and security.
Computer crashes and slowdowns, internet disconnections, and other distractions are the last things you need when trading. Using a remote forex VPS helps eliminate any inconsistency in your trading system. In a worst-case scenario, you can live chat or email us to get immediate help with your VPS and software running there.

###You have a forex expert advisor, or many EAs, that you need to test in a stable environment for weeks or months.
Forex VPS systems do not shutdown or reboot and are designed to have the best possible quality of connection to brokers and financial institutions. For these reasons, forex VPS hosting is ideal forward-testing MT4 EAs and other automated trading software.

### You already have a profitable EA or an automated trading portfolio, and require a stable remote environment to optimize returns from your system.
For all of the same reasons mentioned above, forex hosting is ideal for deploying established, profiting strategies, in order to give them an additional edge in the fastest possible execution speed.

###Your system or software requires ultra-low latency connection to the broker.
Since our systems are hosted directly adjacent to major financial data networks in New York, London, Zurich they can achieve latency as low as ~1ms to a large number of brokers and trading services.

### You are frequently away from your computer or trading station.
A trading VPS runs on a remote server located in a data center and can be accessed from any PC or mobile device via RDP. This means that you can “screen in” to your remote desktop from any location, while leaving the applications on the remote desktop to run uninterrupted.

###Your orders are executed poorly due to the long distance between your broker(s) and your location.
Hosting your MetaTrader 4 platforms on a remote VPS will improve the speed of order executions since the trading machine will be closer to the destination networks, even while you access the VPS from your location.

Does it require high technical Skill to operate?

Definitely No, you just need to have a basic understanding about computing and working procedure. A full RDP access will be handed over with necessary login credentials to connect into VPS.

What is the advantage of Forex VPS?

Virtualization plays a major role in many areas of business and IT, and it is also beginning to play a significant role in forex trading and the hosting of financial applications. Given that trading and financial applications often require more stability and faster connectivity than any other type of application, the benefits of virtualized hosting suit it perfectly:

  • Access to advanced hardware for a fraction of the full cost of colocating your own system.
  • As above, the ability to utilize top-tier data networks and connectivity, without owning the entire contract yourself.
  • Configuration of fail-over and high-availability systems, to ensure continuity of hosted applications.
  • Easy scalability, allowing you to start with only the resources you need, and expand later.
  • We perform professional maintenance and administration of the physical hardware and network components at no additional cost.

Will slippage be reduced by using a VPS?

Yes, absolutely. We cannot guarantee the complete elimination of slippage, as there are some factors outside of our control, however,  we hope to provide a service that significantly reduces slippage. You can expect faster and more accurate fills when trading with our Forex VPS.

Why use a VPS for forex trading?

If you are wondering about the advantages of forex VPS hosting, this article will explain why VPS hosting is highly beneficial to trading. The benefits can be summarized in those primary areas:

The speed of order execution is usually of the highest importance for traders, especially for those who run automated trading systems.

Of no less importance, adequate system security is critical for all applications, whether an individual trader’s MetaTrader 4 platform or advanced backend financial software.

Just like a website would not be reliably accessible if it was hosted from a home or office computer (instead of a web hosting server), trading software becomes much more reliable when moved to a VPS or dedicated hosting solution. The tools and protocols built-in to our services, such as RDP (Remote Desktop) and VNC, allow you to easily connect to your forex VPS from anywhere, with no extra setup or configuration necessary. This allows for:

  • Starting MT4 or other applications on the remote VPS once, and keeping them online 24/7 throughout reboots of your local PC or disconnections from the internet.
  • Accessing your trading platform on-the-go or from different devices, like a PC, laptop, tablet, and phone, without interfering with the software running on the VPS.
  • Setting up multiple platforms or accounts on the same VPS, and delegating user access to allow multiple people to view the desktop simultaneously, all from separate locations.

What are the Data Centers Locations?

We have deliberately selected the locations that are renowned for Forex Trading & Can deliver the best latency period effectively.

The server Data Center’s placement”

  • London (UK)

Is this service for Forex Trading only?

No! You can use a Forex VPS for any application. In addition to forex trading, our customers use our service to host strategy development software, MetaTrader servers and broker/IB backends, and a variety of trading platforms not related to the forex market. Although the software we pre-install is mostly related to forex trading and forex data, you may install any software you would like to use.

How to Install Custom Software/Programs?

Installing programs on your Forex VPS is exactly like installing them on a normal PC running Windows. Simply use the pre-installed web browsers (Chrome or Internet Explorer), to navigate to the software download, then run the .exe or install file, and follow the prompts to install the software. All default settings and locations will be appropriate.

Which VPS plan will be suitable for me?

Its depends on your requirement, how many MT4 you want to keep open in your VPS. Generally, it will be better if you allocate 500 MB for per MT4/MT5 software so if you want to keep open 5 MT4 then you need to have 2000 MB or 2 GB RAM VPS. That means you need to go for the BASIC package with 2 GB RAM. If you want more consultation then please contact our support team.

Which brokers does this service work with?

All of them. Our service is broker independent and is engineered to provide the best possible connection to all brokers.

Will you install software or other things by client request?

Yes, we do. Just inform our support team and they will do it for you.

How many trading accounts (MT4/MT5) can I run at a time?

This number may alter corresponding to different RAM size & Capacity. FXSVPS allows the trader to run Multiple MT4/MT5 trading accounts conforming to different VPS plan. But we suggest all our user  keep 1024 MB RAM for 1 MT5/MT4 software to keep VPS more smooth stable.

Can I upgrade my current VPS plan?

You can surely switch/upgrade FxSVPS plans as you see fit. You just have to contact our support team unit and they will assist you through the whole transfer process. Sometimes it’s possible to upgrade your current VPS without changing your current VPS.

Is it possible to downgrade my current VPS?

No, technically it’s not possible to downgrade your current VPS. You need to place a new order in this situation.

What would be the payment procedure?

We accept different form of payment methods including Neteller, Skrill, Perfect Money, Paypal, Payza, Web Money, Payeer etc.

If you want to pay using any different form of payment then please consult with our team and they may help you with that.

How long does it take to set up a VPS?

Our system provisions new orders instantly. Please note that Windows will take approximately 20 minutes to complete its initial installation and boot-up, and may take a long as 30 minutes. After that we will manually verify your VPS all settings, we also install on demand software.

SO it may take 2 to 3 hours to do all these process. If you have any questions regarding your order then please contact us through live support or FB chat.

Is there any setup or configuration required?

No. Our trading VPS systems are delivered ready-to-go. You will be emailed all the information you need to access your VPS immediately. All you will need to do is log in to your MT4 account, or download and install other software you would like to use. We have included Chrome and a number of other applications pre-installed for your convenience.

I need to use a specific application. Can I do that?

Yes. Our service is not exclusive to forex trading, and can be used with any regular Windows application, as well as all types of trading, all brokers, and all software platforms. Each VPS is deployed with an isolated installation of Windows Server 2012 (or 2008 R2), which looks and responds just like a normal PC. You can launch Chrome or FireFox to browse the internet, access email, etc., and download any applications that you might need. Of course, if you would like help installing any software that is not pre-included, we will be happy to assist. Simply open a support ticket to request assistance with anything.

Will FXSVPS help install custom software?

Yes, within reasonable bounds. Our Forex VPS plans include full service, and we will be happy to assist you with all requests.

How to optimize my VPS?

Generally we provide all optimization tools and tips to our all user to keep their VPS fast and smooth. We also provide RAM optimization software that will automatically optimize VPS ram when it’s required. For most, you should know more optimization technique that you can learn from our knowledge Base section. And for any more assistance please contact our support team.

Can I become an affiliate for free?

Yes. For being an affiliate just register a Free Account and activate your affiliate account. It’s easy and free.

How much does FXSVPS pay for referred sales?

We pay up to 35% commissions for ALL referred sales, including:

  • New Signups,
  • Recurring Subscription Fees,
  • Upgrade Fees.

But we are paying up to 30% commission on the basis of performance. Please learn more here.

How do I withdraw commissions?

We process withdrawals via any of our available payment processors. Alternatively, you can withdraw commissions in the form of FXSVPS account credit, which can be used for any FXSVPS service.

Does FXSVPS provide marketing materials?

Yes. You can access FXSVPS marketing materials from our marketing tools section.

Do you provide white label reseller platform?

Yes, we do! You need to contact our support team for more information.

Do you have a Refund Policy?

Yes, there’s a 7 days partial money back guarantee under FxSVPS terms & Policy.

Please note: We only issue refund if you face any VPS related issues and if we unable to solve it.

How to cancel my subscription?

You can cancel your VPS subscription from your member areas or you can cancel it from your paypal account. It’s easy and simple.

Can I ask for Refund if I am not satisfy with latency ?

Definitely not, as latency is dependable variable that depends on 3rd party brokers server location. If you want to check broker latency before order then please contact live support and they will assist you in this regards.

Can I pay you in advance?

Yes you can pay in advance in any time. Your payment will be added in your Credit wallet automatically and that payment will be applied for your next available invoice.

Can I cancel my VPS subscription at anytime?

Yes, you can. You have the full control on it. Even you can do it from your member areas or you can cancel your subscription from paypal as well.

You can also check knowledge base section for other specific issues.