Moving a domain
Bring it here, and add a year
A transfer costs less than renewing where you are on almost every extension we sell — and the year you pay for is added to whatever time is left, not instead of it.
Nothing goes down during the move — your site and email keep running on the same records.
How it goes
Four steps, three of them yours
Most of a transfer is waiting. The parts that need you take about ten minutes in total, and one of them is the step people forget.
Unlock it and get the code
At your current registrar, turn off the transfer lock and ask for the auth code — sometimes called an EPP code. It usually arrives by email in minutes.
Your part
Start it here
Put the domain in, paste the code, pay. This is the only money involved.
Your part
Approve the email
The registry writes to the address on the domain's record. Click the link. Ignoring it is what stalls most transfers.
Your part
We take it from there
Five to seven days, mostly waiting on the registry. Your site and email keep running the whole time.
Ours
Check first
Four things that will stop a transfer
None of these is ours to waive — they are registry rules. Better to meet them here than after you have paid.
The domain is at least 60 days old
ICANN blocks transfers within sixty days of registration, and within sixty days of a previous transfer. Nobody can override this — not us, not your current registrar.
It is unlocked
Registrars lock domains by default to stop them being stolen. You turn it off yourself in their control panel; it takes a moment and can be turned back on.
You can read the admin email
The approval goes to whatever address is on the domain record. If that is an old inbox, change it before you start — changing it during a transfer can restart the sixty-day clock.
It is not about to expire
A transfer takes up to a week. If the domain expires mid-way it can fail, and you may pay a redemption fee at the old registrar. Renew there first if you have under two weeks left.
Questions
Asked before every transfer
Will my site or email go down?
No. A transfer moves who bills you and who holds the registration — it does not touch the DNS records. Your site and mail keep pointing where they point. Nothing changes until you change it.
Do I lose the time I have already paid for?
No, and this is the part people expect to lose. The year you pay for is added to whatever is left. Eight months remaining becomes twenty.
How long does it take?
Five to seven days for most extensions, and the clock is the registry's rather than ours. It goes faster when you approve the email quickly — that one step is what usually holds a transfer up.
What if it fails?
The domain stays where it is and we refund what you paid. The usual reasons are a lock still on, a wrong auth code, or the approval email going unanswered.
Can I move several at once?
Yes. Add them in one order and they run in parallel, each with its own auth code and its own approval email.
Will it renew automatically once it is here?
Not unless you switch it on. Auto-renewal is off by default here, so nothing renews itself and takes money you were not expecting.
Ten minutes of yours, a week of waiting
Unlock it, get the code, and we handle the rest.
Start a transfer →Registering a new one instead? Search for a name